Massage Therapist (Hunt Valley)

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Job Title: Massage Therapist
Hours: Full Time
Reports To: Salon and Spa Manager
Location: FX Studios Hunt Valley
Date Updated: 9/28/2016


Summary: FX Studios is committed to providing exceptional customer service to each and every guest; we want each guest’s experience to be nothing less than exceptional! The Massage Therapist is a direct representation of FX and provides a critical role in the guests impression of FX Studios. The Provider’s job is to create an exceptional experience for every guest and be sure FX is presented at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest’s experience.

The Massage Therapist is responsible for working closely with the Salon and Spa Manager by supporting the day to day activities and needs of our guests. All team members must model the FX brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures (see Handbook), Protocols and efficiently complete all tasks assigned while achieving goals of the team. The Provider works closely with the Guests, Guest Relations team, and Salon and Spa Manager to ensure communication, consistency, teamwork and ultimately exceed our guest’s expectations.

Essential Duties and Responsibilities: To perform the job successfully the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required in all areas of the facility. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Maintain a friendly upbeat mood
  • Follow all company procedures and policies
  • Ensure behavior/ personal appearance is clean and professional at all times
  • Greet clients and perform a consultation prior to service. Must demonstrate professionalism with guest & employee interactions, appearance as an FX professional as well as your attitude at all times
  • Excellent Safety and Sanitation skills
  • Clean and organize designated work area following each client and at the end of each business day.
  • Promote awareness of all FX services through upselling and service knowledge
  • Promote and sell retail products
  • Obtaining daily and monthly goals thru upsells, and daily/monthly promotions, service sales, and retail sales
  • General knowledge of all service options and retail products​

Qualifications and skills:

  • Ability to work varying hours and days, including nights and weekends, to meet business needs
  • Ability to effectively communicate with guests and teammates
  • Knowledgeable about all facets of Massage
  • Detail orientated
  • Enjoys socializing with people and comes across genuine
  • Must be a team player and able to work well with others
  • Ability to perform consecutive massages, including but not limited to, Swedish and Deep tissue.
  • Comply with dress code

Experience:

  • Preferred with at least 2 years experience
  • Preferred Customer Service or selling experience (retail, hospitality, customer service, etc.) but not required
  • Current Maryland Massage Therapy License


This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to create a contract with the employee, or to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.

FX Studios is an equal employment opportunity employer. FX Studios is committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military/veteran status, or any other characteristic protected by local, state or federal law. We assure you that your opportunity for employment with FX Studios depends solely on your qualifications.