Job Title: Barber
Reports To: Salon and Spa Manager
Location: 10 Light Street, Baltimore and Hunt Valley, Maryland
Date Updated: 9/28/2016
Summary: FX Studios is committed to providing exceptional customer service to each and every guest. We want each guest’s experience to be nothing less than exceptional! The Barber is a direct representation of FX Studios and provides a critical role in the guests impression of FX Studios. The Barber’s job is to create an exceptional experience for every guest, and to present FX Studios at its finest (clean, updated, professional, etc.). We require our team to follow our choreography and protocols to ensure consistency for the guest’s experience.
The Barber is responsible for working closely with the Salon and Spa Manager in supporting the day to day activities and needs of our guests. All team members must model the FX Studios brand by showing passion, creativity, and quality and more importantly abide by all Policies & Procedures laid out in the company handbook, protocols, and efficiently complete all tasks assigned while achieving the goals of the team. The Barber works closely with the guests, Guest Relations team, and Salon and Spa Manager to ensure communication, consistency, teamwork, and ultimately exceed our guests’ expectations.
Essential Duties and Responsibilities: To perform the job successfully, the individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required in all areas of the facility. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintain a friendly upbeat mood
Follow all company procedures and policies
Ensure behavior and personal appearance is clean and professional at all times
Greet clients and perform a consultation prior to service. Must demonstrate professionalism with guest & employee interactions.
Maintain a FX Studios professional appearance as well a professional attitude at all times
Excellent safety and sanitation skills
Clean and organize designated work area following each client and at the end of each business day
Promote awareness of all FX Studios services through up selling and service knowledge
Promote and sell retail products
Obtain daily and monthly goals thru upsells, and daily/monthly promotions, service sales, and retail sales
General knowledge of all service options and retail products
Qualifications and skills:
Ability to work varying hours and days, including nights and weekends, to meet business needs
Ability to effectively communicate with guests and teammates
Knowledgeable about all facets of barbering
Enjoys socializing with people and comes across genuine
Must be a team player and able to work well with others
Ability to perform Men’s hair care services, including but not limited to: Hair cuts,and Color, and shaving
Comply with dress code
Preferred with at least 2 years experience
Preferred customer service or selling experience (retail, hospitality, customer service, etc.) but not required
Current Barbering licensing
This position description is intended to describe the general nature and level of work being performed by people assigned to this position. It is not intended to create a contract with the employee, or to be an exhaustive list of all responsibilities, activities and skills required of the position and people in the position.
FX Studios is an equal employment opportunity employer. FX Studios is committed to providing equal employment opportunities to all qualified individuals without regard to the following legally protected characteristics: race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military/veteran status, or any other characteristic protected by local, state or federal law. We assure you that your opportunity for employment with FX Studios depends solely on your qualifications.